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Hospital Information & Policies

Privacy Policy

Official clinical guidelines, patient data policies, and terms of care at Shiv Shahi Hospital Ambernath East.

Shiv Shahi Hospital (“we”, “our”, or “us”) is dedicated to safeguarding the privacy, confidentiality, and security of patient medical records and personal health information in compliance with Indian healthcare regulations and ethical clinical standards.

1. Information We Collect

When you visit our hospital or use our online consultation booking forms, we may collect personal contact details (name, phone number, email address) and relevant medical inquiry information to schedule OPD appointments and coordinate emergency care.

2. Medical Confidentiality & HIPAA Standards

All clinical diagnostic reports, doctor consultation notes, surgical history, and hospitalization details are stored securely. Patient records are strictly accessible only by authorized medical staff and attending physicians directly involved in patient care.

3. Government Schemes & Insurance Verification

For patients seeking cashless hospitalisation under Mahatma Jyotirao Phule Jan Arogya Yojana (MJPJAY), CMRF, CGHS, ECHS, or private TPA health insurance, required identity and income verification documents (e.g., Ration Card, Aadhaar Card) are transmitted exclusively to government scheme portals and insurance third-party administrators for pre-authorization approval.

4. Contact Our Medical Data Desk

For any privacy inquiries or to access your medical records, contact our administrative reception desk at Shiv Shahi Hospital, Near Railway Station, Ambernath East, Maharashtra 421501, or call +91 83080 88811.